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Municipal Technical Advisory Service (MTAS)

Specialty and Custom Training

Because every city’s needs are different, we can provide specialty or customized training to suit your specific training needs. Our team will work with you to understand your needs and recommend appropriate training solutions. Specialty and customized training is fee-based.


computer icon Speciality Training

Whether it is refresher training or learning new skills, we have a variety of “off-the-shelf” topics that can meet your needs as-is or can also be adapted to meet your specific departmental or organizational needs. Training varies in length and can be delivered in-person or virtually.

Sample topics:

  • Understanding Work Styles
  • Customer Service Fundamentals
  • Feedback and Coaching
  • Performance Management
  • Motivation and Workforce Engagement

 

Browse our catalog for more topics. Check back regularly as we are continually updating our training solutions. If there is a topic you would like to see added, contact the training consultant in your grand division.

 

computer icon Custom Training

For very specialized needs, our training team can custom design and deliver training specifically for your group or we may be able to assist with identifying other resources that would best suit your needs.

We also facilitate team retreats including team building activities and strategic planning, including SWOT analysis.

Share your Training Request with us and a member of our team will contact you to schedule a brief consultation.

email icon Contact

West: Yolanda Dillard, Training and Development Consultant, (901) 410-5386
East: Johanna Owenby, Training and Development Consultant, (865) 974-9858
Midde: VACANT