T.C.A. § 8-4-601 establishes the Office of Open Records Counsel (hereinafter "OORC") in the Comptroller’s office to answer questions and provide information to the public and public officials regarding public records. The OORC issues opinions on public records questions and may mediate disputes relative to public records. The office provides resources including policies, forms and best practices guidance for handling public records requests. State law provides a safe harbor for municipalities following the policies and guidance of the OORC. T.C.A.§ 8-4-604. The OORC established a schedule of reasonable charges that is to serve as guidance to governmental entities on how to charge for copies of public records and public information. OORC resources are available through the Comptroller's website: https://www.comptroller.tn.gov/office-functions/open-records-counsel.html.