Table of Content: Trends and developments in licensing electronic resources / by Lori Duggan -- Oh, the places you'll go! : managing electronic resources across the institution / by Monica Moore -- Managing knowledge bases and electronic resources metadata / by Richard Guajardo -- Working with EBSCO discovery service / by Regina Koury -- Managing discovery services : case studies at Simon Frasier University (Summon) and Acadia University (Primo) / by Leanna Jantzi, Jennifer Richard, and Sandra Wong -- From electronic resources management to library services platforms / by L. Angie Ohler -- The library in the information marketplace : cost containment strategies / by George Stachokas -- Using LibGuides to promote communication between public and technical services / by Jennifer Bazeley -- Core competencies for electronic resources librarianship / by Sarah W. Sutton -- Using the core competencies for e-resource librarians to reengineer technical services / by Christine Korytnyk Dulaney and Kari Schmidt -- Is "E" for everybody? : reorganizing to fit e-resources across acquisitions and resource sharing / by Judith Emde and Angela Rathmel -- Managing freely available electronic resources / by Chris Bulock -- Developing staff skills in e-resource troubleshooting : training, assessment, and continuous progress / by Sunshine Carter and Stacie A. Traill -- SUSHI : automating the retrieval of COUNTER usage data / by Oliver Pesch -- Analytics and assessment of electronic resources / by Geoffrey Timms.