CRM/311 organized for service

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Topic:

MUNICIPAL GOVERNMENT--PUBLIC INFORMATION

Author:

Barkin, Robert.

Publisher/Date:

2009

Note:

In American city & county -- Vol. 124 - no.2 (February 2009).

Summary:

CRM/311 systems force communities to take a hard look at how they respond to problems. Includes a case study on graffiti.