Keys to Civility: Character & Emotional Intelligence

Strengthen how you show up in everyday interactions—especially when the pressure is on. This practical session breaks down what civility really means in today’s workplace and why it matters for trust, communication, and teamwork. Participants will explore the four domains of emotional intelligence and learn how these skills bring character to life in daily interactions. Through real-world examples and guided practice, you’ll build the awareness and tools needed to stay composed, respond with intention, and communicate with professionalism and respect.