The City of Brentwood requested a management evaluation of the Planning & Codes and Engineering Departments that provided a recommendation to analyze existing processes and procedures for various types of plan review and permitting processes. Following the management evaluation, MTAS facilitated a series of work sessions with department staff to prepare detailed flow charts and diagrams for a variety of plan review, permitting, and inspection services provided by each department. During the preparation of the various flow charts, opportunities for streamlining and clarifying processes and procedures were identified and incorporated into the charts. The work sessions provided meaningful collaboration between departments to provide efficient and straightforward processes. The attached flow charts were prepared as part of the facilitation process.

In response to a request for assistance from the Parsons City Recorder, MTAS conducted a review of the city’s 2020 ISO evaluation in preparation for an anticipated Public Protection Classification review estimated to occur in the 2023 or 2024 calendar years. MTAS reviewed Parson’s Public Protection Classification Summary Report, prepared by the Insurance Services Office (ISO) dated April 2020, against the current (2012/2013) edition of the ISO Fire Suppression Rating Schedule, and toured the fire protection area. This report includes recommendations based upon the observations and comparisons made during the site visit.

This report discusses traffic calming techniques that could be implemented to alter the conditions that promote speeding on Springer Street. Techniques include stop signs, speed bumps, lane narrowing, chicanes, and bike lanes.

A summary of the drainage problems on a property owner's land, as well as recommendations for drainage work that the town of Bulls Gap could carry out (within the town's right of way) to reduce erosion of a roadbed by stormwater runoff.

A summary of drainage problems reported by citizens in certain areas of the town of Spring City. Recommendations for how to address these concerns is included, with the caution that public funds may not be used to benefit any particular private property owner.

Recommendations for maintenance/repair work that could be done to improve various streets in Tracy City. Includes a request for bids from qualified companies interested in providing services in support of the Town's streets and drainage maintenance efforts.

Johnson City City Manager Pete Peterson requested The University of Tennessee Municipal Technical Advisory Service (MTAS) to study the feasibility of combining several development related departments and divisions into a new department. Interviews were conducted with City Manager Pete Peterson and key staff. Current organizational structures for the departments listed above were reviewed. Website information for each department listed above was reviewed. Other cities in Tennessee and out-of-state were consulted.

A  resolution to request a charter amendment from the General Assembly for the town of Petersburg.

The Town of Henning was referred to the Water and Wastewater Financing Board (now the Tennessee Board of Utility Regulation). The Town received an order from the Board to have a third‐party verify that its rates are set in a manner to remedy its financial distress.  A copy of the order can be found in Exhibit 1. The Town signed a letter of agreement with Municipal Technical Advisory Service (MTAS) to perform a rate study which addresses all the requirements as set out in the order. 

The Municipal Technical Advisory Service (MTAS) was requested to perform a management evaluation of the Building & Zoning Department with the City of Lakesite. The evaluation reviewed the present management and operations of the Building & Zoning Department including performance measures operating budget, staffing and training, workload allocation, equipment and technology, policies and procedures, and organizational structure to identify opportunities and recommendations for improving overall operations, functionality, and efficiencies.