The City of Brentwood requested a management evaluation of the Planning & Codes and Engineering Departments that provided a recommendation to analyze existing processes and procedures for various types of plan review and permitting processes. Following the management evaluation, MTAS facilitated a series of work sessions with department staff to prepare detailed flow charts and diagrams for a variety of plan review, permitting, and inspection services provided by each department. During the preparation of the various flow charts, opportunities for streamlining and clarifying processes and procedures were identified and incorporated into the charts. The work sessions provided meaningful collaboration between departments to provide efficient and straightforward processes. The attached flow charts were prepared as part of the facilitation process.