Table of Content: Policy and organizational environment for fire and emergency services -- Contemporary fire and emergency services / Adam K. Thiel -- Emergency management and Homeland Security for fire services / Jeffrey D. Stern -- Evaluating and managing local risks / Charles R. Jennings -- Organizing and deploying resources / Sally Young -- Emergency medical services / Jennie L. Collins -- Comprehensive prevention programs / Jim Crawford -- Organizational leadership -- Leading and managing / I. David Daniels -- Human resource management / Donna Brehm -- Professional development / Adam K. Thiel -- Regulations, standards, and issues of liability / J. Curtis Varone -- Health, safety, and survival / J. Gordon Routley -- Managing fiscal resources -- Fiscal management / Bruce J. Moeller -- Capital resource management / Kevin M. Roche -- Critical support systems and functions -- Performance management / David T. Endicott -- Information systems / Wm. D. Morrison -- Communication systems and emergency communication centers / Charles R. Jennings and Steve Souder -- Index.