Dealing with conflict and anger
Supervision for success in government : a practical guide for first line managers
Successful new employee orientation : a step-by-step guide for designing - facilitating - and evaluating your program
Volunteers in local government : 75 ways that municipalities use volunteers to augment public services
CompStat for smaller departments
Fighting litter : local government plays a key role in New Jersey / JoAnn Gemenden.
The performance conundrum : getting the right people on the bus through performance forecasting
The Newly appointed fire chief : skills for success
Portable data terminals in the field
Recycle aerosols : it's smart for your community
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