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Municipal Technical Advisory Service (MTAS)

Dealing with conflict and anger

Topic: 
CONFLICT RESOLUTION
Author: 
Heisberger, Jean Marie.
Publisher/Date: 
Shawnee Mission, Kan. : National Press, 1996
Note: 
Includes index.
Summary: 
Explore the nature and causes of conflict, constructive methods for managing conflict and anger, as well as practical strategies for intervention and resolution. This book offers realistic examples, diagrams, and exercises to guide the reader through each topic.
Additional Author: 
Hendricks, William N.