Using software that puts the customer first

Abstract: This article examines new tools that cities are using to boost customer service.

Author(s): Lewcock, Thomas F.

Additional Author(s): Zaner, Bill

Call Number: PUBLIC INFORMATION--CUSTOMER SERVICE

Media Type: Article

Publish Date: 2004

Note: In Western City - Vol. 80 - no. 6 (June 2004)

Current Availability: Public

Last Reviewed: 07/1/2022

Created: 04/24/2023

Modified: 02/12/2024

Municipal Technical Advisory Service (MTAS)