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Talking to strangers : what we should know about the people we don't know / Malcolm Gladwell.

Topic: 
INTERPERSONAL COMMUNICATION--CASE STUDIES
Author: 
Gladwell, Malcolm, 1963- author.
Edition: 
First edition.
Publisher/Date: 
New York : Little, Brown and Company, 2019.
Summary: 
In this thoughtful treatise spurred by the 2015 death of African-American academic Sandra Bland in jail after a traffic stop, New Yorker writer Gladwell (The Tipping Point) aims to figure out the strategies people use to assess strangers-to "analyze, critique them, figure out where they came from, figure out how to fix them," in other words: to understand how to balance trust and safety. He uses a variety of examples from history and recent headlines to illustrate that people size up the motivations, emotions, and trustworthiness of those they don't know both wrongly and with misplaced confidence.