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Municipal Technical Advisory Service (MTAS)

The 5 languages of appreciation in the workplace : empowering organizations by encouraging people / Gary Chapman & Paul White.

You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive work environment.
Chapman, Gary D.
White, Paul E., 1957-
PERSONNEL--EMPLOYEE RELATIONS
Book
[2019]
Preface to the updated edition -- Introduction -- What employees want most -- For business leaders : why appreciation is a good investment -- Appreciation : From both managers and peers -- Appreciation language #1: Words of affirmation -- Appreciation language #2: Quality time -- Appreciation language #3: Acts of service -- Appreciation language #4: Tangible gifts -- Appreciation language #5: Physical touch -- Discover your primary appreciation language: the MBA inventory -- The difference between recognition and appreciation -- Your potential blind spot: your least valued teams -- Generational differences and other FAQs -- How appreciation works in different settings -- Does a person's language of appreciation ever change? -- Overcoming your challenges -- What if you don't appreciate your team members? -- Now it's your turn.
"Includes MBA inventory access code"--Cover. (Requires single-use code printed on inside of back cover).
Public
07/1/2022
04/24/2023
02/12/2024