Legal Documents of Maryville

If the COMU determines a customer has been incorrectly billed for utility services, then such incorrect billing shall be adjusted for either overbilling or under billing. After a determination of overbilling or underbilling for services has been made by COMU, an adjustment for overbilling or underbilling shall be for any known or unknown causes which result in incorrect bills for utility services including but not limited to incorrect constants, failure of current and potential transformer or meter equipment, failure of any other related equipment, improper billing procedures, and any other causes which result in incorrect billing for services to the customer. The period of adjustment for any overbilling or underbilling shall be based upon the period of time during which said overbilling or underbilling occurred subject only to the applicable period of limitations under state law Tennessee Code Annotated, § 28-3-301. (1999 Code, § 21-516, as replaced by Ord. #2025-05, May 2025 Ch1_12-2-25)