Legal Documents of Maryville

Upon application for new service, COMU may deny service due to previously unpaid utility bills under an applicant's current or past utility contracts with the city as long as the bill or bills at issue

were not timely disputed by the customer. Such denial of service on this basis will not occur for an existing customer.

COMU shall deny service if it is determined that service would be a potential hazard to the health, safety, and welfare of our customers.

When service is being furnished to an occupant of premises under contract and such contract is not in the occupant's name, COMU reserves the right to impose the following conditions on the right of the customer to discontinue service under such a contract:

1. Written notice of the customer's desire for such service to be discontinued may be required.
2. COMU may require that the service continue for a period not to exceed three (3) days landlord/tenant account during which time the customer would be responsible to COMU for all charges for such service. During such three (3) day period or thereafter, the occupant of the premises to which service has been ordered disconnected by the customer, other than the occupant, may be allowed by COMU to enter into a contract for service in the occupant's own name if the occupant is deemed to comply with COMU's rules and regulations with respect to his or her own application for service. (1999 Code, § 21-510, as replaced by Ord. #2025-05, May 2025 Ch1_12-2-25)