Legal Documents of Maryville

Each prospective customer desiring service is required to sign a standard application form before service is supplied The standard application form requires information pertaining to the receipt of adequate identification. Also, a copy of a customer's rental agreement or lease must be provided if the service location is not owner occupied. Service will not be supplied to an applicant who does not:

1. Sign the required form;
2. Provide adequate photo identification; and

3. Provide the required rental documents for properties that are not owner occupied (if applicable). All applications completed prior to 12:00 noon, will have service connected the same business day. After 12:00 noon, service will be connected the following business day. A current customer that has been disconnected for non-payment, account has been finaled and deposit applied to their delinquent account becomes a new customer requiring applicable re-connection fees, a new deposit, and any past due balance if reapplying for service.

   For commercial customers located within the Maryville City Limits, requests for name change, ownership change or new service requires contact with the City of Maryville Electrical Inspector at (865) 273-3517 prior to processing application. The inspector must authorize any release for service. Commercial customers with a demand in excess of 1,000 kW will be required to sign an additional power contract. (1999 Code, § 21-509, modified, as replaced by Ord. #2025-09, May 2025 Ch1_12-2-25)