Legal Documents of Maryville

The City of Maryville Utilities ("COMU'') serves as provider of water and wastewater utilities within the incorporated city limits and certain service areas outside of the incorporated area. In addition, COMU provides electric services as a distributor of power purchased from the Tennessee Valley Authority ("TVA").

The COMU's goal is to provide excellent service to its customers. This document describes the customer service policy that is necessary to effectively manage the utilities and their operations as well as follow regulations established by governing authorities. (1999 Code, § 21-501, as replaced by Ord. #2025-05, May 2025 Ch1_12-2-25)