In August 2018, the agency completed a comprehensive 5–year strategic planning process facilitated by MTAS Fire Management Consultant Steven Cross. This process is part of the process of earning accreditation through the Commission on Fire Accreditation International (CFAI).

A survey of six Tennessee cities to gather information on the starting salary paid to patrolmen/deputy sheriffs.

Includes information on volunteer firefighters.

This manual is for the use of every member of the W.C.R.S., to help each person better represent the fire profession and the squad.

MTAS was asked several questions regarding the authority of the City to impose sewer hook up charges and the reasonableness of how those charges are imposed on new customers.

Several cities were asked whether their volunteer or paid-on-call firefighters receive any monetary compensation.

MTAS was asked whether the city can increase its monthly garbage collection fees and use the increase for purposes other than garbage collection.

MTAS was asked several questions related to how Lenoir City complies with the provisions of the Fair Labor Standards Act concerning how the city pays for overtime.

Five cities were asked several questions about sewer lift stations with dry wells and the classification of the space as a "permit required" or a "non-permit required" confined space.

MTAS Fire Consultant Steve Cross authored this analysis of the Signal Mountain Fire Department and offered recommendations for governance, staffing, and organizational structure.