What are you getting with your service level agreements? / Scott McIver
Topic:
FLEET MANAGEMENTPublisher/Date:
Washington, D.C. : American Public Works Association, 2019.Note:
In APWA Reporter. -- Vol. 86 - iss. 8 (August 2019).Summary:
A service level agreement with the departments supported can show the value of the services provided and build stronger relationships with clients.