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Municipal Technical Advisory Service (MTAS)

Stop bullying at work : strategies and tools for HR & legal professionals

Topic: 
PERSONNEL--EMPLOYEE RELATIONS
Author: 
Daniel, Teresa A.
Publisher/Date: 
Alexandria, Va. : SHRM, 2009
Note: 
Includes bibliographical references (p. 141-145) and index.
Summary: 
From the perspective of the human resources (HR) department, this practical guide provides the tools to both investigate interpersonal conflict and eliminate the problem. Policy models that not only tackle harassment issues but also implement strategies that comply with legislation are also presented. HR practitioners will learn to handle harassment at all levels of employment and, as a result, create productive work environments.
Additional Author: 
Society for Human Resource Management.