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Municipal Technical Advisory Service (MTAS)

Good complaint resolution = good government

Kirkland, Washington, is among the local governments that have appointed ombudsmen to investigate and help resolve citizen complaints.
Barton, Andy
CONFLICT RESOLUTION
Article
1997
In Public Management -- Vol. 79 - no. 5 (May 1997).
Public
07/1/2022
04/24/2023
02/12/2024