Frayed relationship : turnaround tactics that restore public confidence
Topic:
PUBLIC RELATIONS--MUNICIPALPublisher/Date:
2016Note:
In Virginia Town & City. Vol. 51 - no. 6 (July/August 2016)Summary:
When public organizations are in crisis, the ailments are predictable: budget problems, compliance issues, communications failures, and broken public trust. These problems can persist despite changes in management. The author highlights principles of successful turnarounds.