Abstract: "Facilitation is fast becoming a core competency for anyone who leads a team, manages a project, heads up a committee, or manages a department. To get the most from people today, leaders have to know how to create buy-in, generate participation, and empower people. To keep pace, today's leaders need to be coaches, mentors, and teachers. At the core of each of these new roles is the skill of facilitation."--Author's introduction.