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Defining success through technology : citizen engagement and performance assessment made better / Matt Fulton.

Topic: 
PERFORMANCE MEASUREMENT--MUNICIPAL
Author: 
Fulton, Matt.
Publisher/Date: 
Richmond, Va. : Virginia Municipal League, 2020.
Note: 
In Virginia Town & City. -- Vol. 55 - no. 2 (March 2020).
Summary: 
As the pace of innovation in the private sphere continues to increase, it is more important than ever that those working in the public sphere understand their citizens' values and have a reliable, detailed gauge of whether or not they think their local...