Defining success through technology : citizen engagement and performance assessment made better / Matt Fulton.
Publisher/Date:Richmond, Va. : Virginia Municipal League, 2020.
Note:In Virginia Town & City. -- Vol. 55 - no. 2 (March 2020).
Summary:As the pace of innovation in the private sphere continues to increase, it is more important than ever that those working in the public sphere understand their citizens' values and have a reliable, detailed gauge of whether or not they think their local government is meeting their needs.