Table of Content: 15 -- Answer the Question, Please16 -- Anaerobic Creativity; 17 -- Continuous Improvement; 18 -- Losing Control; 19 -- More Valuable Than Money; 20 -- Investing in People: The HR ROI; 21 -- Let Me Help You Find a New Job; 22 -- Negative Listening; 23 -- Even Geniuses Can Fail; 24 -- Keep Your Edge; 25 -- Confronting Fear and Surviving the Epic Crisis; 26 -- Blow It Up; 27 -- Why Wait?; 28 -- I Can't Find My Ball; 29 -- It's the Economy, Stupid; 30 -- Change Is My Drug of Choice; Postmortem; About the Author.