Legal Documents of Rocky Top
Code of Rocky Top
Title 18 Water and Sewers
Chapter 1 Water And Sewers
18-102 : Water meters, date bills are to paid, delinquent bills and discontinuance of service--payment of bills.
Water and sewer bills are due and payable by the fifth of each month. If the fifth falls on the weekend, the bill will be due on the next business day. Penalties will be applied after the due date. A twenty percent (20%) penalty will be added to a customer's bill on the first workday after the fifth of each month.
Customers who have not paid their water and sewer bills by the 26th of each month may have their water service terminated and their water meter locked for non-payment. A courtesy hang tag will be sent out at noon (12:00 P.M.) on the 25th day of the month. If you receive a hang tag, you will be charged a thirty dollar ($30.00) hang tag fee. If payment is not received by noon (12:00 P.M.) on the last business day of the month, services will be disconnected. In addition to your past due bill, you will be charged a one hundred dollar ($100.00) reconnect fee to resume services.
Services will be during normal business hours, Monday through Friday 7:00 A.M. to 3:30 P.M.
A one hundred dollar ($100.00) re-connect fee plus bill payment in full will be charged prior to reconnecting a water meter which was locked for non-payment. Customers requiring a transfer will be charged a connection fee of on hundred twenty-five dollars ($125.00). Customers shall pay a return check charge of thirty five dollars ($35.00) on each returned check. (Ord. #587, June 2024, as amended by Ord. #590, Aug. 2024)