Legal Documents of Maryville
Code of Maryville
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Code of Maryville
Title 21 Miscellaneous
Chapter 4 Customer Service Policy
Title 21 Miscellaneous
Chapter 4 Customer Service Policy
Maryville
Title 21 : Miscellaneous
Chapter 4 : Customer Service Policy
21-414 : Billing.
- Bills will be rendered monthly and shall be paid at the office of COMU or through the various other methods listed under "payment hours."
- Failure to receive a bill will not release customer from payment obligation.
- The due date for payment of the bill will be at least fifteen (15) days for all cycles from the day the bill is mailed to the customer.
- Payments made after the due date will be subject to a late payment charge of five percent (5%).
- A one (1) time courtesy adjustment of late fee per account may be allowed.
- If the COM is unable to obtain access during regular business hours to read meters or if for any other reason correctly registered consumption cannot be obtained, the COM reserves the right to render an estimated bill to the customer on the basis of the best available information available. (1999 Code, § 21-514, as replaced by Ord. #2025-05, May 2025 Ch1_12-2-25)
Date Last Updated: 12/22/2025
Codification Date: 06/01/2024
Officials at Date of Last Codification:
Mayor - Andy White
Vice-Mayor - Fred Metz
Council Member - Sarah Herron
Council Member - Tommy Hunt
Council Member - Drew Miles
City Manager - Greg McClain
Assistant City Manager - Kevin Stoltenberg
City Recorder/Financial Services Director - Sherri Phillips
City Attorney - Melanie Davis