Legal Documents of Jefferson City

Bills for water service will be rendered monthly.

All bills must be paid on or before the penalty date which shall be the tenth day of the month; otherwise, the gross rate shall apply.

The gross rate shall be the service charge plus ten (10) percent.

Failure to receive a bill will not release a customer from payment obligation, nor extend the penalty date.

In the event a bill is not paid on or before five (5) days after the penalty date, a written notice shall be mailed to the customer. The notice shall advise the customer that his service may be discontinued without further notice if the bill is not paid on or before ten (10) days after the penalty date. Failure to receive such written notice will not release the customer from the payment obligation, nor extend the service cut off date.

The city shall not be liable for any damages resulting from discontinuing service under the provisions of this section, even though payment of the bill is made at any time on the day that service is actually discontinued.

Should the final date of payment of the bill at the net amount fall on Saturday, Sunday, or a legal holiday, the business day next following the final date will be the last day to obtain the net rate. A net remittance received by mail after the time limit for payment at the net rate will be accepted by the city if the envelope is date-stamped on or before the final date for payment of the net amount.

If a meter fails to register properly, or if a meter is removed to be tested or repaired, or if water is received other than through a meter, the city reserves the right to render an estimated bill based on the best information available. (1996 Code, § 13-112)