The City of Manchester is hiring

Tourism Director

Position Summary:

This position plans, promotes, and manages the City of Manchester’s tourism, blending marketing, economic development, and stakeholder relations to attract visitors and boost the local economy. Key duties include developing marketing campaigns, preparing and managing budgets, building partnerships with businesses and government, overseeing the Manchester Event and Visitor Center (MEVC). This position will analyze trends, manage staff, and report to board while working to enhance the destination’s appeal and economic impact. This position also manages, supervises, coordinates use of the MEVC, and is responsible for managing all operational aspects of the MEVC, a 13,000-sq. ft. event center. Oversight includes facilities maintenance, coordination of events, and marketing of the facility. This position is responsible for the execution and oversight of the financial management, general operation, marketing and sales initiatives and client development/stewardship of the MEVC. It is required that the Tourism Director supervises and participates in the planning and daily execution of all MEVC functions. Outstanding customer service will be provided while maintaining an accommodating relationship with organizations, businesses, and individuals in the community to ensure successful functions, repeat business, and financial profitability. Specifically, the Tourism Director is responsible for directing the staff in servicing all banquet activities, conference meetings, and privately booked functions. This is a “hands on” management position that requires a presence in direction of major facility events. General knowledge of food and beverage preparations, services standards, guest relations, and etiquette is required.

Minimum Qualifications

Four years of full-time work experience in special events, sales, and marketing operation; including supervisory and financial management/budgeting experience or comparable experience.