The purpose of this MTAS-sponsored research study is three-fold, 1) identify current diversity initiatives (e.g. training programs, resources, and programming) within Tennessee municipalities that prepare local government employees to serve diverse populations, 2) identify existing service delivery initiatives that serve diverse local constituents in Tennessee municipalities (e.g. language materials, etc.), 3) identify future diversity-related training and resources most beneficial to the municipality in serving diverse constituents. The central research question is, 'In what ways can Tennessee municipalities better prepare to serve an increasingly diverse public?'