Total quality management in government : a practical guide for the real world

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Topic:

MANAGEMENT

Author:

Cohen, Steven.

Edition:

1st ed.

Publisher/Date:

San Francisco, Calif. : Jossey-Bass, 1993

Series:

The Jossey-Bass public administration series

Note:

Included bibliographical references (p. 217-221) and index.

Additional Author:

Brand, Ronald.