Standard deviation : is it time to recalibrate your employees? / John R. Brandt.
Publisher/Date:Alexandria, Va. : ATD, 2020.
Note:In TD. -- Vol. 74 - no. 4 (April 2020).
Summary:The article provides tips for what to do when the daily processes that ensure quality, efficiency, and profitability get skipped and how to get things back on track.