Lessons from performance measurement leaders : a sample of larger local governments in North America
Topic:
PERFORMANCE MEASUREMENTPublisher/Date:
Chicago, Ill. : GFOA, 2013Note:
June 2013Summary:
The GFOA was asked by the City of Calgary, Alberta to research performance measurement best practices of larger cities and counties across North America. The report describes a number of factors that were critical to the success of these governments as well as some surprising findings on what has not proved important to their success with performance measurement.