Skip to main content

Lessons from performance measurement leaders : a sample of larger local governments in North America

Topic: 
PERFORMANCE MEASUREMENT
Author: 
Kavanagh, Shayne C.
Publisher/Date: 
Chicago, Ill. : GFOA, 2013
Note: 
June 2013
Summary: 
The GFOA was asked by the City of Calgary, Alberta to research performance measurement best practices of larger cities and counties across North America. The report describes a number of factors that were critical to the success of these governments as well as some surprising findings on what has not proved important to their success with performance measurement.
Additional Author: 
Government Finance Officers Association.