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Determinants of performance measurement : an investigation into the decision to conduct citizen surveys

Topic: 
PERFORMANCE MEASUREMENT
Author: 
Dalehite, Esteban G.
Publisher/Date: 
2008
Note: 
In Public administration review. -- Vol. 68 - no. 5 (September/October 2008); Includes bibliographical references (p. 905-907).
Summary: 
This essay develops and tests a comprehensive framework explaining the decision to measure performance, specifically the decision made by local governments to conduct citizen surveys.