Community scorecards [electronic resource]
Publisher/Date:Denver, Colo. : IG, 2004
Summary:Local governments are increasingly providing their citizens with non-financial performance reports that are called by a variety of names including: Community Scorecards, Citizen Report Cards and Service Efforts and Accomplishments Reports. These are fundamentally all the same and they are accountability reports to the public on non-financial performance. This CD provides eighteen complete examples from leading jurisdictions and includes examples from both cities and counties. It also includes guidelines and self-help material on how to develop community scorecards.