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Civic Center Manager

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Reviewed Date: January 03, 2017

Original Author: 
MTAS
Date Created: 
Sep 25, 2002


Subjects:
Civic centers
Parks and recreation--Facilities--Civic centers
Personnel--Classification

Civic Center Manager

Summary: 
Job description for the position of Civic Center Manager.

Knowledgebase-Civic Center ManagerJOB TITLE:Civic Center Manager
DEPARTMENT:Civic Center
EXEMPT
FULL-TIME
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JOB SUMMARY:
Under general direction, oversees daily operation of the Civic Center, including general maintenance of the building, event coordination, event setup, and marketing activities; supervises Civic Center staff; and does related work as required.
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ESSENTIAL JOB FUNCTIONS:
Supervises event bookings, contractual agreements, and maintenance of the Civic Center; Initiates and implements policies, procedures, and marketing strategies; creates and places advertising; prepares revenue reports, and prepares and administers budget; makes weekly revenue deposits; purchases equipment and services for Civic Center; checks building and equipment for needed repairs, unsafe or hazardous conditions, and promptly coordinates necessary repairs with the Facilities Services Superintendent. Supervises and evaluates performance of Civic Center Event Coordinator and Evening Event Supervisors; coordinates and promotes in-house catering for Civic Center events, and supervises work of the contract catering staff. Assists in the organization and implementation of City sponsored special events, including: possible weekend and/or evening work, working at multiple locations, and frequently standing for long periods of time, moving supplies of up to 25 pounds, climbing ladders to assist with setup, breakdown, and decorating. Communicates effectively and courteously with the public, City staff members, and other employees, in person, in writing, and by telephone; handles client and citizen complaints, resolving them with prompt and effective decisions without close supervision; effectively prioritizes time to handle multiple projects and tasks simultaneously. Operates computer for word processing, data manipulation, and desktop publishing, to produce brochures, flyers, and promotional materials, frequently sitting for long periods of time.
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OTHER JOB FUNCTIONS:
Participates in outside associations and memberships; attends conventions and trade shows.
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REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES:
High School Diploma required; Bachelor's Degree in Business Administration or Marketing preferred. Extensive experience in public facility operations management and event coordination may be substituted for degree requirements. Valid Texas Class C Drivers License.
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EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS:
Three years experience in working with the public, preferably in the hospitality industry, is required. Some supervisory experience preferred. Must have good decision making ability and supervisory skills. High energy level is required. Must have excellent organizational skills, and be detail oriented. Creative ability and good marketing skills required. Must be able to type 40 wpm, operate microcomputer for word processing, desktop publishing software.

Reference Document(s): 

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MTAS letters and publications were written based upon the law at the time and/or a specific sets of facts. The laws referenced in the letters and publications may have changed and/or the technical advice provided may not be applicable to your city or circumstances. Always consult with your city attorney or an MTAS consultant before taking any action based on information contained in this database.