Original Author: Wolf, Dennis
Date of Material: 12/14/2016
Emergency medical services--Surveys
Reviewed Date: 05/20/2021
A template for a program to measure customer satisfaction with the emergency service provided by the fire department. The program package includes a sample survey form, an Excel spreadsheet to compile the results, directions on entering the survey results into the Excel spreadsheet, and a sample memo to announce the program to fire department personnel.
After-Incident Customer Survey 20100901-FINAL.docx
After-Incident Survey Database-Directions.docx
Customer survey memo.docx