Knoxville - University Avenue - Room 118
The world is a global economy and most likely staying that way. Gone are the days of working only with people who grew up where and how you did. This workshop course will address cultural differences in how people view relationships with others, variations in how different groups interpret what is said and what is not said, distinct views of time and views on topics such as equality among people. This workshop provides participants with insights, knowledge and practical strategies to sensitively manage the issues and challenges associated with leading a culturally diverse team. Managers will understand how cultural diversity impacts on human behavior and learn effective strategies to negotiate and deal with the competing challenges arising between staff from culturally and linguistically diverse backgrounds. This workshop will enhance managersGÇÖ problem-solving skills by incorporating a culturally sensitive framework for dealing with conflict within a culturally diverse team. Staff members will gain ideas for negotiating conflict, be able to identify when conflict has a cultural component, and develop a sound understanding of how culture impacts on team work and human behavior.