Tennessee Municipal Benchmarking Project... an investment in the future of Tennessee cities.

How do you answer these questions for your city: “How are we doing?”, “How do we know?”, and “ How can we get better results?” Since 2002, MTAS has facilitated the Tennessee Municipal Benchmarking Project to provide a process and product that assist cities in answering these questions. TMBP is a member-driven effort where performance and cost indicators are collected, benchmarks are calculated and information is analyzed and discussed by members to identify best practices amongst these Tennessee cities. For more information, please Frances Adams-O'Brien, TMBP project manager at frances.adams-obrien@tennessee. Or, laura.ogle-graham@tennessee, TMBP project coordinator.

Click on the image below for the 2017 TMBP Brochure

Lean Six Sigma

The TMBP is working with Bruce Berger to offer Tennessee cities Lean Six Sigma Classes (see below). We have had some interest from middle Tennessee cities, and we are working to gain more interest across the state. We hope to conduct a Yellow-Belt Class early in 2018. Click on the image below to get the brochure. If you would like to find out more about Lean Six Sigma, please contact us:
Frances Adams-O'Brien, TMBP Manager/MTAS Librarian | 865.974.9842
Laura Ogle-Graham, TMBP Coordinator | 865.974.7441

2017 TMBP Annual March Meeting

On March 28th the annual TMBP meeting was held at Paterson Park Community Center in Murfreesboro. In addition to our usual business matters and service area committees, Bruce Berger, a management consultant, conducted a course in Lean Six Sigma (LSS) for members. All participants received their Yellow Belt in LSS. It was a very educational and productive day!

Why Benchmarking?

“Benchmarking allows an organization to gain a perspective on how well they are performing compared to other similar organizations. It assists management in identifying opportunities for improvement, prioritizing goals, monitoring performance and managing change. In many cases benchmarking can also act as a motivator for staff as they strive to outperform the established benchmarks.”

- Randall D. Dunn, CPPB, CPPO
City Manager
City of Lewisburg Tennessee

TMBP Reports

TMBP Annual Report FY2016
TMBP Annual Report FY2015
TMBP Annual Report FY2014

All other previous reports can be reviewed in MTAS' Knowledgebase

What is the TMBP?
The Tennessee Municipal Benchmarking Project began in 2002 with nine cities collecting data in three service areas: fire, police, and residential refuse collection. Today members collect data in eleven service areas:

Building code enforcement
Employment benefits
Human resources
Information technology
Parks and recreation
Planning and zoning
Property maintenance code enforcement
Refuse Collection and Disposal/Recycling (Residential)

Members report performance and cost measures to capture the whole picture of inputs and outputs.

The TMBP annual report provides a performance analysis of the service areas measured. Of particular value to participants in the project is the historical comparisons and trend analysis for targeted service areas provided in the annual report which are possible due to the long term commitment from our forward-thinking member cities. Complete data collected by participating cities is provided only to members of the project while the annual report is available on the MTAS website.

How Do You Join?
Each participant makes an annual investment of $3,500 in the project. Contact the TMBP staff or MTAS consultants listed on this page for more information on how to join.

Participating Cities
TMBP members cover the state geographically and vary in population.

Athens | Seth Sumner, City Manager
Bartlett | Dick Phebus, Finance Director
Brentwood | Jay Evans, Assistant City Manager
Chattanooga | Brian Smart, Manager of Financial Operations
Franklin | Michael Walters Young, Budget and Analytics Manager
Johnson City | Pete Peterson, City Manager
Kingsport | Judy Smith, Budget Officer
Knoxville | Russ Jensen, Director of 311
Lewisburg | Randall Dunn, City Manager
Morristown | Tony Cox, City Administrator
Red Bank | Randall Smith, City Manager
Sevierville | Tracy Baker, Assistant City Administrator
Spring Hill | Jim Smith, Assistant City Administrator (Finance)
Tullahoma | Jody Baltz, City Administrator

Last Updated 11/30/2017

MTAS: Promoting better city government through direct assistance to city officials and their associations