Skip to main content

Municipal Technical Advisory Service (MTAS)

Non-Metered Water Usage

Reference Number: MTAS-588
Reviewed Date: 03/28/2023

Water loss in municipal water systems is not new and is in fact a common problem faced by most Tennessee cities that operate a water utility. Cities, as a general rule, purchase or treat more water than they sell to customers through metered billing. The Comptroller's office has a Board which is responsible for monitoring and correcting water loss issues.