What can we help you find today?

Seeing is believing : the use of trained observer ratings for performance measurement

Topic: 
PERFORMANCE MEASUREMENT
Author: 
Giancoli, Donald.
Publisher/Date: 
2002
Note: 
In Government Finance Review -- Vol. 18 - no. 5 (October 2002).,Includes bibliographical references (p. 25).
Summary: 
Trained observer ratings are an underutilized technique in the ongoing effort to enhance government accountability through performance measurement. This rather simple technique can provide reasonably reliable data on outcomes that otherwise would be...