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Retention : recognize - reward - and retain operators

Topic: 
PERSONNEL--EMPLOYEE RETENTION
Author: 
Berahzer, Stacey Isaac.
Publisher/Date: 
2009
Series: 
Workforce management
Note: 
In Opflow -- Vol. 35 - no. 8 (August 2009).
Summary: 
Small systems face high operator turnover, causing utilities to invest vast resources in rehiring and training operators. But, with careful planning, the cycle can be broken.