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Topic: 
MUNICIPAL GOVERNMENT--SERVICES
Author: 
Covey, Heath.
Publisher/Date: 
Richmond, Va. : Virginia Municipal League, 2015
Note: 
In Virginia town and city. -- Vol. 50 - no. 9 (November 2015)
Summary: 
Learn how Chesapeake put its call center to work for customers and the city government.
Additional Author: 
Virginia Municipal League.