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Overcoming the inadequacies of performance measurement in local government : the case of libraries and leisure services

Topic: 
MUNICIPAL GOVERNMENT--SERVICES
Author: 
Ammons, David N.
Publisher/Date: 
1995
Note: 
In Public Administration Review -- Vol. 55 - no. 1 (January/February 1995).
Summary: 
Increased empahsis of relevant performance comparisions--with other local governments and with appropriate standards--could capture media and citizen attention and thereby prompt greater accountability. Evidence is presented showing that relevant...