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Organizational culture : its importance in performance measurement

Topic: 
MUNICIPAL GOVERNMENT--SERVICES
Author: 
Grifel, Stuart S.
Publisher/Date: 
1994
Note: 
In Public Management -- Vol. 76 - no. 9 (September 1994).
Summary: 
Local governments define the success of their performance measurement systems in different ways. For some local governments, success means developing a few measures and reporting them annually within the budget. For others, success means that...