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Operations planning for improved performance in a tough economy

Subjects: 
Performance measurement,Planning,Municipal government--Services,Public information--Annual reports
Status: 
Avail
Format: 
Vertical File
Description: 
11 p. ; 28 cm.
Abstract: 
The operating plan looks at the base budget that funds operations, and addresses how the work is done and what is accomplished. It outlines and describes internal and external services (outputs) and the consequences of those services (outcomes), and it provides standards for measuring performance.
Publish Date: 
11/23/2009
Author/Speaker: 
Luthy, John F.; International City/County Management Association