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Managing the unexpected : resilient performance in an age of uncertainty

Topic: 
EMERGENCY MANAGEMENT
Author: 
Weick, Karl E.
Edition: 
2nd ed.
Publisher/Date: 
San Francisco, Calif. : Jossey-Bass; John Wiley & Sons, 2007
Note: 
Includes bibliographical references (p. 161-185) and index.
Summary: 
Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as...
Additional Author: 
Sutcliffe, Kathleen M.