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The Intersection where everything fits

Topic: 
FIRE--ADMINISTRATION
Author: 
Rielage, Robert R.
Publisher/Date: 
1997
Note: 
In Fire Chief -- Vol. 41 - no. 10 (October 1997).
Summary: 
A model developed at Harvard shows how an organization's use of capacity, value and authority reveals its ability to provide services. With it, the fire service can learn what it can and can't do in relation to the community as a whole, as well as how...