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How to handle conflict & confrontation

Subjects: 
Conflict resolution
Status: 
Avail
Format: 
Book
Description: 
vi, 102 p. : ill. ; 23 cm.
General Contents: 

Includes index.

Abstract: 
Poorly handled conflicts cause anxiety, tension, and stress in the workplace, reduce morale, and hinder productivity. This handbook includes conflict management techniques for creating a more cohesive and productive work environment.
Publish Date: 
3/28/2013
Author/Speaker: 
Pickering, Peg