What can we help you find today?

The High-performance organization that Lexington built

Topic: 
MUNICIPAL GOVERNMENT--SERVICES
Author: 
White, Richard.
Publisher/Date: 
1998
Note: 
In Public Management -- Vol. 80 - no. 6 (June 1998).
Summary: 
The efficiency model places responsibility for improvement on others. (How can an employee do more in less time?) The effectiveness model requires that we look at our own actions as leaders.